Shipping policy
1. SHIPPING POLICY
Processing Time
All products are made-to-order to minimize waste and ensure quality. Orders are produced by our fulfillment partner and typically require 2–7 business days for production before shipping begins. You'll receive a confirmation email with tracking information once your order ships.
Shipping Methods & Timeframes
- Australia (Domestic): Standard shipping typically takes 3–7 business days after production is complete
- International: Delivery times vary by destination, generally 7–21 business days after production
Total delivery time = Production time (2–7 days) + Shipping time
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order weight. We work with trusted carriers to provide reliable service at competitive rates.
Order Tracking
Once your order ships, you'll receive tracking information via email so you can monitor your delivery.
Customs & Import Duties
For international orders, customs fees, duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping costs.
Shipping from Third-Party Fulfillment
Orders are fulfilled and shipped by our trusted print-on-demand partner, Printful, from their fulfillment centers. This allows us to maintain our commitment to sustainable, on-demand production.
Delays & Issues
While we strive for timely delivery, occasional delays may occur due to production volume, carrier delays, or customs processing. If your order is delayed or you have concerns, contact us and we'll work to resolve it.
For more information, see our [Refund Policy] and [Terms of Service].